FAQ

Everything you might ask

Still unsure? Our team replies within 24 hours.

Instant downloads appear in your account the moment payment is confirmed — always within 24 hours.

Between 3 and 7 days. You'll see the status move from Processing to In progress, Ready and finally Delivered.

Yes. Every custom order includes two rounds of revisions at no extra cost.

Cards, BLIK, Apple Pay and Google Pay, processed securely by Stripe.

Instant downloads are refundable if the file is faulty. Custom products are refundable before production starts.

Custom products are AI-generated and then reviewed and refined by a human specialist before delivery.